Privacy Policy

1. Introduction

Welcome to Uphive ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our browser extension and services.

2. Information We Collect

We collect information that you provide directly to us when using Uphive:

• Account Information: Email address, name, and authentication credentials when you create an account.
• Client Data: Information you capture from Upwork including client names, websites, budgets, locations, and project details that you choose to save.
• Templates: Cover letter templates and proposal templates you create or customize within the extension.
• Usage Data: Information about how you interact with our extension, including features used and frequency of use.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our extension and services
• Store and sync your client database across devices
• Save and manage your templates and preferences
• Improve and personalize your experience
• Communicate with you about updates, support, and promotional content
• Detect, prevent, and address technical issues or security vulnerabilities
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Data is encrypted in transit using SSL/TLS protocols
• Passwords are hashed and never stored in plain text
• Access to personal data is restricted to authorized personnel only
• Regular security audits and updates to our systems
• Local data storage in your browser with optional cloud sync

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly agree to share your information
• Service Providers: With third-party service providers who perform services on our behalf (hosting, analytics, customer support)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Export: Request a copy of your data in a portable format
• Opt-out: Opt-out of marketing communications at any time

To exercise these rights, please contact us at privacy@uphive.app

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

Our extension integrates with Upwork to provide its functionality. We are not affiliated with Upwork, and their use of your information is governed by their own privacy policy. We only access publicly available information that you choose to capture.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@uphive.app
• Support: support@uphive.app